Refund / Service Policy
1. Service Nature
PulsePixel provides digital services including design, development, and marketing. Due to the nature of these services, refunds are limited.
2. Payments
All payments must be made according to agreed terms before or during project execution.
3. Refund Eligibility
Refunds may be considered only if:
- The project has not been started
- There is a valid reason agreed upon by both parties
4. Non-Refundable Cases
Refunds will not be provided:
- After work has started
- After delivery of milestones
- For completed projects
5. Project Cancellation
If a client cancels a project after work has begun, payment for completed work will be retained.
6. Revisions
We provide revisions based on the agreed scope. Additional changes outside scope may incur extra charges.